The letter must be understandable, says Carlton Stansbury, a Milwaukee attorney. « I rely on the `KISS` method, Keep It Simple Silly. The letter is a contract, but rarely the client is a lawyer. The letter must be clear, concise and free of any legal language. This is the basis of the presentation and cannot anticipate all problems. And a problem with a customer doesn`t mean it will be a problem with all future customers. Problems encountered with a customer after the order letter can be dealt with in follow-up letters, even if the customer signs the letter below. We maintain our two-page fee agreement with headings, in order to improve clarity. 4) The letter of commitment also means, instead of a fee agreement, the possibility of agreeing on your costs. Gagan says that a good engagement letter is simply great service for your customers and good communication skills. « Both are part of a successful lawyer-client relationship. An engagement letter is the perfect opportunity to set the tone of the performance. An order letter, fee agreement, or other written notification does not guarantee that your customer is not unhappy with a missed result or attention that they don`t believe they have gained from you, but such communication can be very helpful. Using letters to define your role with any client and potential client is highly recommended.
Here are some points that should be taken into account when writing certain letters. Gregg Herman, who practices family law in Milwaukee, says, « In rare cases, I have to ask the court to try my own client, which would require a written agreement. Finally, a royalty dispute will often end up before an arbitration panel that, like a court, would like to see a written agreement. « These may need to be updated from time to time as things move forward. Stansbury says: « I want to make it clear that we have not given any guarantees as to a result and that any settlement decision and the decision to pursue a dispute is exclusively within their purview.